Jonas Andresen

IT Infrastructure & Security Administrator

Edmonton, Alberta, Canada

Email: cv@jcsa.ca

Professional Summary

IT Infrastructure and Security professional with 13+ years of experience designing, deploying, and managing enterprise infrastructure across North America. Hands-on expertise in hybrid cloud infrastructure, virtualization, storage, networking, Active Directory at scale, and endpoint security. Proven track record integrating acquired companies and supporting high-availability, multi-site environments.

Professional Experience

IT Infrastructure & Security Administrator

CCI INC., Edmonton, Alberta

September 2017 – Present

  • Primary infrastructure owner for multi-site enterprise: managed ESXi clusters, HPE Nimble iSCSI storage, Veeam backup with Wasabi S3 tiering, and Cisco Meraki SD-WAN across 8 locations in Canada and the USA.
  • Designed and managed Cisco Meraki SD-WAN across 8 sites: site-to-site VPN mesh, MX firewall policies, 40+ access points, country-based traffic filtering, and network segmentation.
  • Managed multi-cluster VMware ESXi with vCenter and HPE Nimble iSCSI storage (3 paths per LUN, 3.3x dedup ratio across 14.8 TiB usable); configured Veeam SOBR with Wasabi S3 capacity tiering.
  • Active Directory administration: 495 objects across geographic sites, FSMO roles, DNS/DHCP, group policy, and cross-site replication.
  • Deployed Azure AD Connect for hybrid identity with Seamless SSO and conditional access; managed M365 integration across 438 workstations.
  • Administered CrowdStrike Falcon EDR across 438 workstations and servers; deployed DNSFilter fleet-wide; managed KnowBe4 security awareness and phishing simulations.
  • Led G Suite to Microsoft 365 migration during 130% headcount growth; automated onboarding/offboarding via PowerShell and Power Automate with least-privilege access controls.
  • Led infrastructure integration for 3 acquisitions (Geoterra, HTI, ProgressDrilling): domain join, SD-WAN extension, VPN connectivity, and backup expansion.

System Administrator

Superior Safety Codes, Edmonton, Alberta

May 2016 – August 2017

  • Sole IT staff responsible for supporting 60 users across five offices in Alberta after the part-time manager's departure.
  • Worked with limited budget to implement industry standards and ensure efficient IT operations.

IT Support Technician

Lindab A/S, Denmark

July 2012 – August 2015

  • Provided technical support in a multinational company, collaborating daily with the international service desk.
  • Participated in vendor conferences across Europe, aligning Danish IT deployments with global standards.
  • Implemented and maintained data connections for mobile devices and laptops using DirectAccess VPN.

Education

Northern Alberta Institute of Technology (NAIT)

Bachelor of Applied Information Systems Technology, Network Management

2015 – 2017

Relevant courses: Server Infrastructure, Enterprise Security, Ethical Hacking, Leadership & Professional Development

EUC Syd

IT Supporter – Data and Communication Associate Degree

2009 – 2012

Relevant courses: Basic TCP/IP networking, Server AD, DNS, DHCP server roles, Basic SQL server management

Skills

Cisco Meraki SD-WAN & Firewalls
VMware ESXi & vCenter
HPE Nimble Storage (iSCSI)
Veeam Backup & Replication
Active Directory (Multi-site)
Azure / Entra ID
Microsoft 365 Security
CrowdStrike Falcon (EDR)
DNSFilter
KnowBe4
PowerShell
Power Automate
Windows Server 2016+
PDQ Inventory & Deploy

Languages